Shift Lead - Customer Experience & Store Ops

Walgreens; Hempfield Township (Westmoreland County); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Hempfield Township, PA is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the business day. You will assist with deliveries, returns, refunds, and provide a distinctive customer experience.

Responsibilities include engaging customers, coaching others on service best practices, and supporting inventory, pricing, and displays while maintaining compliant operations and a welcoming store

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evening and weekend hours.
• Prefer knowledge of store inventory control.

Responsibilities

• Open and close the store in the absence of management and handle cash and deposits.
• Greet customers and assist with products and services to ensure a positive experience.
• Support warehouse and vendor processes, including backdoor deliveries and order reviews.
• Register sales accurately, manage voids and price verifications, and handle returns.

Education

PTCB certification or ExCPT

Pharmacy license (state-required)

Job description

Walgreens in Hempfield Township, PA is seeking team members to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for the business day. You will assist with deliveries, returns, refunds, and provide a distinctive customer experience.

Responsibilities include engaging customers, coaching others on service best practices, and supporting inventory, pricing, and displays while maintaining compliant operations and a welcoming store