Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Palmer Township (PA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens in Palmer Township, PA seeks a capable team member to open and close the store in the absence of management, handling system start-ups and cash tasks. You will manage returns, refunds, cash drops, and provide change for registers, while modeling a distinctive, customer-first experience.

Responsibilities include greeting customers, assisting with products, resolving issues, coaching teammates, and supporting inventory control, pricing, displays, and basic store upkeep to maintain a

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including systems start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change.
• Provide a distinctive and delightful customer experience.
• Engage customers and assist with products and services to resolve issues and ensure satisfaction.
• Assist with inventory, pricing, and basic store maintenance as needed.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Palmer Township, PA seeks a capable team member to open and close the store in the absence of management, handling system start-ups and cash tasks. You will manage returns, refunds, cash drops, and provide change for registers, while modeling a distinctive, customer-first experience.

Responsibilities include greeting customers, assisting with products, resolving issues, coaching teammates, and supporting inventory control, pricing, displays, and basic store upkeep to maintain a