Shift Lead — Customer Experience & Store Ops

Walgreens; Haverhill (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Haverhill, MA is seeking a team member who can open and close the store when management is not present, handle cash, process returns, and ensure shelves and stockrooms are ready for business. You will also assist with deliveries and cashier duties to support daily operations.

The role emphasizes delivering a distinctive customer experience, helping customers, and maintaining accurate pricing and inventory.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Responsible for holding store keys to open and close without management as necessary.
• Assists with vendor deliveries and backdoor access for deliveries.
• Registers all sales and documents scanning errors, price verifications, and voids.
• Maintains accurate inventory counts and daily pricing signage.
• Maintains store cleanliness and appearance, including minor maintenance requests.
• Adheres to policies, separates foods when required, and supports stock rotation.

Job description

Walgreens in Haverhill, MA is seeking a team member who can open and close the store when management is not present, handle cash, process returns, and ensure shelves and stockrooms are ready for business. You will also assist with deliveries and cashier duties to support daily operations.

The role emphasizes delivering a distinctive customer experience, helping customers, and maintaining accurate pricing and inventory.