Shift Lead & Customer Experience Champion

Walgreens; North Reading (MA); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in North Reading, MA is seeking a hands-on team member to open and close the store in the absence of store management, handle cash, and ensure floor and stock room readiness for the business day.

You will engage customers, process returns and sales transactions, assist with vendor deliveries, and maintain accurate pricing, inventory, and housekeeping to support a distinctive Walgreens experience.

Qualifications

• One year of leadership or key holder experience.
• Fluent reading, writing and speaking English.
• Ability to handle cash and basic store operations.
• Willingness to work independently in manager's absence.

Responsibilities

• Open and close the store in the absence of management.
• Process returns, voids, refunds, cash drops and provide change.
• Deliver a distinctive and delightful customer experience.
• Engage customers and assist with products and services.
• Maintain inventory accuracy and assist with pricing and displays.
• Support with vendor deliveries and backroom organization.
• Ensure store systems and equipment are functioning.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Tools

Store systems

Cash register

Job description

Walgreens in North Reading, MA is seeking a hands-on team member to open and close the store in the absence of store management, handle cash, and ensure floor and stock room readiness for the business day.

You will engage customers, process returns and sales transactions, assist with vendor deliveries, and maintain accurate pricing, inventory, and housekeeping to support a distinctive Walgreens experience.