Shift Lead: Customer Experience & Store Ops

Walgreens; Franklin Park (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Franklin Park, IL seeks a dedicated team member to open the store in the absence of management, manage required systems, cash handling, and prepare the floor and stock room for the day. The role emphasizes delivering a distinctive customer experience and supporting store operations.

You will engage customers, resolve questions, assist with inventory and merchandising, and coordinate with management on deliveries and pricing tasks while maintaining a compliant and welcoming store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and prepares the floor and stock room for the business day.
• Completes cash handling tasks, refunds, and daily cash reconciliation as required.
• Engages customers to deliver a distinctive and delightful experience.

Skills

Leadership

Customer service

English fluency

Cash handling

Job description

Walgreens in Franklin Park, IL seeks a dedicated team member to open the store in the absence of management, manage required systems, cash handling, and prepare the floor and stock room for the day. The role emphasizes delivering a distinctive customer experience and supporting store operations.

You will engage customers, resolve questions, assist with inventory and merchandising, and coordinate with management on deliveries and pricing tasks while maintaining a compliant and welcoming store