Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Northfield Township (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Northfield Township, IL is seeking a team member to support store operations and customer experience. The role includes opening/closing duties in the absence of management, handling cash and register tasks, and assisting with inventory and displays to maintain daily readiness.

The position emphasizes delivering a distinctive customer experience, engaging customers, and supporting both front-line service and back-end operations. Prior leadership or supervisory exposure is valued.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required system start-ups and cash handling.
• Completes product returns, refunds, cash drops, and ensures accurate cash handling at registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure positive experiences.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Northfield Township, IL is seeking a team member to support store operations and customer experience. The role includes opening/closing duties in the absence of management, handling cash and register tasks, and assisting with inventory and displays to maintain daily readiness.

The position emphasizes delivering a distinctive customer experience, engaging customers, and supporting both front-line service and back-end operations. Prior leadership or supervisory exposure is valued.