Shift Lead - Customer Experience & Store Ops

Walgreens Co.; Fairfield (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a reliable store associate to handle opening/closing in the absence of management and ensure the floor and stock room are ready for the business day.

You will manage cash handling, returns, and customer service, while upholding Walgreens service traits and store standards across operations, training, and communications with team members. As part of the team, you will monitor pricing, inventory accuracy, and safety compliance to deliver a distinctive and delightful

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open or close the store in the absence of management and ensure daily readiness.
• Handle cash, returns, refunds, and deposits accurately.
• Deliver a distinctive, customer-friendly shopping experience.
• Assist with inventory, pricing, and shelf maintenance.
• Support pharmacy out window when requested.
• Maintain store cleanliness and safety with team.

Skills

Leadership

English fluency

Job description

Walgreens Co. is seeking a reliable store associate to handle opening/closing in the absence of management and ensure the floor and stock room are ready for the business day.

You will manage cash handling, returns, and customer service, while upholding Walgreens service traits and store standards across operations, training, and communications with team members. As part of the team, you will monitor pricing, inventory accuracy, and safety compliance to deliver a distinctive and delightful