Shift Lead - Customer Experience & Store Operations

Walgreens Co.; Miami (OK); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a team-focused associate to open and close the store when management is unavailable, handle cash and POS duties, and ensure daily readiness of floor and stock areas. You will greet customers, assist with products and services, and resolve issues to maintain a positive shopping experience.

The role emphasizes accurate cash handling, inventory awareness, and collaboration with the team to uphold Walgreens service standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a team-focused associate to open and close the store when management is unavailable, handle cash and POS duties, and ensure daily readiness of floor and stock areas. You will greet customers, assist with products and services, and resolve issues to maintain a positive shopping experience.

The role emphasizes accurate cash handling, inventory awareness, and collaboration with the team to uphold Walgreens service standards.