Shift Lead — Customer Experience & Store Ops

Walgreens; Coolidge (AZ); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is hiring for a store associate role in the United States. The position involves opening and closing the store when management is absent, handling cash, assisting customers, and maintaining accurate inventory, pricing, and displays.

It emphasizes delivering a distinctive customer experience and supporting daily operations. Responsibilities include assisting with deliveries, vendor processes, and store maintenance, plus following policies, providing training when needed, and ensuring

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Preference for knowledge of store inventory control.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management with required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership

Supervisory experience

Customer service

English fluency

Education

PTCB certification

Pharmacy license

Job description

Walgreens is hiring for a store associate role in the United States. The position involves opening and closing the store when management is absent, handling cash, assisting customers, and maintaining accurate inventory, pricing, and displays.

It emphasizes delivering a distinctive customer experience and supporting daily operations. Responsibilities include assisting with deliveries, vendor processes, and store maintenance, plus following policies, providing training when needed, and ensuring