Shift Lead — Customer Experience & Store Ops

Walgreens; Cedar Falls (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cedar Falls, IA is seeking a store associate capable of opening the store, handling cash, and delivering exceptional customer experiences. You will assist customers with products, manage returns and refunds, and help maintain store cleanliness and pricing accuracy.

The role also involves inventory tasks, vendor delivery coordination, and basic bookkeeping when needed, with opportunities for growth within a leading retail pharmacy chain.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store, handles required cash and door duties.
• Processes returns, refunds, and cash drops; provides change as requested.
• Delivers a distinctive customer experience and assists customers with products and services.
• Registers sales accurately, tracks pricing changes and voids, and supports inventory accuracy.
• Maintains store cleanliness and displays, conducts basic maintenance requests with management absent.
• Supports backroom activities, vendor deliveries, and basic bookkeeping tasks as needed.

Skills

Leadership experience

English fluency

Job description

Walgreens in Cedar Falls, IA is seeking a store associate capable of opening the store, handling cash, and delivering exceptional customer experiences. You will assist customers with products, manage returns and refunds, and help maintain store cleanliness and pricing accuracy.

The role also involves inventory tasks, vendor delivery coordination, and basic bookkeeping when needed, with opportunities for growth within a leading retail pharmacy chain.