Store Operations Lead

Walgreens; Storm Lake (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Storm Lake, IA is seeking personnel to assist with opening/closing the store, execute cash handling, refunds, and back‑office tasks. The role focuses on delivering a distinctive customer experience, assisting customers and patients with products and services, and supporting inventory and display upkeep.

The position emphasizes teamwork, adherence to policies, and efficient problem solving in a fast paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested.
• Models and delivers a distinctive customer experience.
• Engages customers and patients, assists with products and services, resolves issues to ensure a positive experience.
• Maintains store keys, assists with vendor deliveries, pricing changes, and stock organization.
• Supports inventory accuracy and basic department displays, seating, and cleanliness.

Skills

Leadership experience

Customer service

Retail operations

Education

PTCB certification or pharmacy license

Job description

Walgreens in Storm Lake, IA is seeking personnel to assist with opening/closing the store, execute cash handling, refunds, and back‑office tasks. The role focuses on delivering a distinctive customer experience, assisting customers and patients with products and services, and supporting inventory and display upkeep.

The position emphasizes teamwork, adherence to policies, and efficient problem solving in a fast paced retail environment.