Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Cedarburg (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cedarburg, WI is hiring a capable associate to support store operations and customer service. You will open/close the store in the absence of management, handle basic cash tasks, and ensure the floor and stock room are ready for business.

You will engage customers, assist with products and services, and help maintain accurate pricing, inventory, and displays while following company policies and safety standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops to the safe; provides change as needed.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and assisting with products and services.
• Ensures accurate pricing, inventory, and displays; maintains store cleanliness and organization.
• Supports with vendor deliveries and back-door access when needed.

Skills

Leadership experience

Retail experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Cedarburg, WI is hiring a capable associate to support store operations and customer service. You will open/close the store in the absence of management, handle basic cash tasks, and ensure the floor and stock room are ready for business.

You will engage customers, assist with products and services, and help maintain accurate pricing, inventory, and displays while following company policies and safety standards.