Shift Lead: Customer Experience & Store Operations

Walgreens; Ankeny (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ankeny, IA seeks a capable team member to open and close the store, handle cash, assist customers, and ensure merchandise readiness. You will work under store leadership to deliver a safe, friendly shopping experience and manage basic pricing and stock rotation.

Responsibilities include welcoming customers, resolving issues, supporting inventory, processing returns, and aiding with vendor deliveries.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.
• Retail experience is a plus.

Responsibilities

• Opens/closes store in absence of management and manages cash handling.
• Handles returns, refunds, cash drops, and price verifications.
• Delivers friendly customer service and assists with inventory.
• Supports vendor deliveries and backroom operations.
• Maintains store cleanliness, signage, and compliance with policies.

Skills

Leadership experience

Retail key holder

English proficiency

Job description

Walgreens in Ankeny, IA seeks a capable team member to open and close the store, handle cash, assist customers, and ensure merchandise readiness. You will work under store leadership to deliver a safe, friendly shopping experience and manage basic pricing and stock rotation.

Responsibilities include welcoming customers, resolving issues, supporting inventory, processing returns, and aiding with vendor deliveries.