Shift Lead - Customer Experience & Store Ops

Walgreens; Belfast (ME); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a part-time team member to open and close the store in the absence of management, handle cash and POS duties, and deliver an exceptional customer experience. The role includes supporting store operations, inventory accuracy, and staff coordination to ensure smooth daily business.

Responsibilities include assisting customers, processing returns, and coordinating with management on issues and displays.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Serves as a liaison between management and team members when store management is not present.
• Maintains accurate inventory counts and basic department pricing; supports pricing signage and local regulatory requirements.

Skills

Leadership experience

Retail knowledge

Customer service

Education

High school diploma or equivalent

Tools

Store systems

POS / cash register

Job description

Walgreens is seeking a part-time team member to open and close the store in the absence of management, handle cash and POS duties, and deliver an exceptional customer experience. The role includes supporting store operations, inventory accuracy, and staff coordination to ensure smooth daily business.

Responsibilities include assisting customers, processing returns, and coordinating with management on issues and displays.