Shift Lead - Customer Experience & Store Ops

Walgreens; Boothbay Harbor (ME); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens is seeking a capable retail professional to open and close the store when management isn’t present, handle cash operations, and ensure the sales floor and stockroom are prepared for business. You will greet customers, resolve issues, and support merchandising and inventory accuracy in a fast-paced retail environment.

The role emphasizes delivering a distinctive customer experience, training others, and maintaining compliance with store policies and local regulations.

Qualifications

• One year of leadership/supervisory or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Carry out cash handling, refunds, and price verifications.
• Provide excellent customer service and resolve issues.
• Assist with inventory, merchandising, and displays.
• Ensure compliance with policies and safety standards.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens is seeking a capable retail professional to open and close the store when management isn’t present, handle cash operations, and ensure the sales floor and stockroom are prepared for business. You will greet customers, resolve issues, and support merchandising and inventory accuracy in a fast-paced retail environment.

The role emphasizes delivering a distinctive customer experience, training others, and maintaining compliance with store policies and local regulations.