Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Blacklick (OH); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking a store Team member who can open and close the store when management is unavailable, manage cash handling, and ensure the floor and stockroom are ready for business. The role includes handling returns, refunds, and cash drops, while modeling a high standard of customer service.

Responsibilities extend to engaging customers, resolving issues, and assisting with product knowledge and services to deliver a distinctive experience. Prior retail leadership experience is valued.

Formación

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilidades

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, resolves issues, and assists with products and services.

Conocimientos

Customer service

Leadership

Cash handling

Communication

Educación

PTCB certification or pharmacy license

Herramientas

POS systems

Cash register

Descripción del empleo

Walgreens Co. is seeking a store Team member who can open and close the store when management is unavailable, manage cash handling, and ensure the floor and stockroom are ready for business. The role includes handling returns, refunds, and cash drops, while modeling a high standard of customer service.

Responsibilities extend to engaging customers, resolving issues, and assisting with product knowledge and services to deliver a distinctive experience. Prior retail leadership experience is valued.