Shift Lead: Customer Experience & Store Ops

Walgreens; Beavercreek (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store leadership role in the United States. The position involves opening and closing the store in the absence of management, handling cash, and ensuring store readiness for business hours.

Responsibilities include serving customers, processing refunds, managing inventory and pricing, and maintaining a clean, compliant store environment. Prior leadership and store systems experience are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Arrest and conviction records may be considered; licensing requirements may apply in some states.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Register cash drops, process refunds, and assist with back-office duties.
• Assist with inventory, pricing changes, and shelf resets to support store operations.
• Provide a friendly, helpful customer experience and resolve issues.
• Maintain store cleanliness and safety in compliance with policies.

Skills

Leadership experience

Customer service

Retail operations

Education

PTCB certification or pharmacy license

Tools

POS systems

Job description

Walgreens is seeking a store leadership role in the United States. The position involves opening and closing the store in the absence of management, handling cash, and ensuring store readiness for business hours.

Responsibilities include serving customers, processing refunds, managing inventory and pricing, and maintaining a clean, compliant store environment. Prior leadership and store systems experience are preferred.