Shift Lead - Customer Experience & Store Operations

Walgreens; Northfield (NJ); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a capable associate to open and close the store in the absence of management, handle cash and transactions, and ensure the sales floor and stockroom are ready for business. You will deliver a friendly, professional customer experience and support inventory, pricing, displays, and back-room operations.

The role emphasizes strong English communication, reliability, and the ability to train and guide other team members while maintaining compliance with company policies and

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Process returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers, answer questions, and resolve issues to ensure satisfaction.
• Assist with inventory, pricing, displays, and back-room organization.
• Maintain store appearance, signage, and compliance with policies.

Skills

Leadership

Retail experience

English fluency

Customer service

Cash handling

Tools

Store systems

Job description

Walgreens is seeking a capable associate to open and close the store in the absence of management, handle cash and transactions, and ensure the sales floor and stockroom are ready for business. You will deliver a friendly, professional customer experience and support inventory, pricing, displays, and back-room operations.

The role emphasizes strong English communication, reliability, and the ability to train and guide other team members while maintaining compliance with company policies and