Shift Lead: Customer Experience & Store Operations

Walgreens; Town of Williamson (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Williamson, NY is seeking a Store Associate with leadership experience to open/close the store in the manager's absence and support daily operations. You will engage customers, handle cash and pricing tasks, and help with inventory, displays, and vendor deliveries.

The role emphasizes exceptional customer service, adherence to policies, and teamwork to maintain a clean, efficient store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and prepares the floor and stock room.
• Completes product returns, order voids, customer refunds, and cash handling duties.
• Engages customers and provides assistance to ensure a positive experience.
• Maintains inventory counts and price changes, and supports displays and merchandising.
• Registers sales, handles pricing tasks, and assists with vendor deliveries.
• Ensures compliance with store policies and local regulations.

Skills

Leadership

Retail experience

Customer service

English proficiency

Tools

POS system

Cash handling

Job description

Walgreens in Williamson, NY is seeking a Store Associate with leadership experience to open/close the store in the manager's absence and support daily operations. You will engage customers, handle cash and pricing tasks, and help with inventory, displays, and vendor deliveries.

The role emphasizes exceptional customer service, adherence to policies, and teamwork to maintain a clean, efficient store environment.