Shift Lead: Customer Experience & Store Operations

Walgreens; Tallahassee (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Tallahassee, FL seeks a team member to support frontline operations, cash handling, and customer service. The role emphasizes opening/closing duties, ensuring store readiness, and assisting with vendor deliveries.

You will help maintain pricing accuracy and stock organization while delivering a friendly customer experience. Ideal candidates have at least one year in a supervisory or key holder role, strong English proficiency, and a commitment to policy compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Completes product returns, refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Tallahassee, FL seeks a team member to support frontline operations, cash handling, and customer service. The role emphasizes opening/closing duties, ensuring store readiness, and assisting with vendor deliveries.

You will help maintain pricing accuracy and stock organization while delivering a friendly customer experience. Ideal candidates have at least one year in a supervisory or key holder role, strong English proficiency, and a commitment to policy compliance.