Shift Lead: Driving Customer Experience & Store Ops

Walgreens; Lutz (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring for a Customer Experience/Store Operations role in Florida. The position focuses on greeting customers, assisting with products, and delivering a positive experience while handling basic transactions.

Role requires at least one year in a leadership or retail key holder position and fluency in English. PTCB certification or state pharmacy license is preferred. Training and development opportunities are available.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Engages customers and patients, greets and assists with products and services.
• Handles cash register transactions, price verifications and records.
• Maintains store cleanliness, stock and regulatory compliance.
• Assists with vendor deliveries and backdoor access when needed.
• Supports displays, stock rotations and promotional setups.
• Ensures accurate pricing signage and local regulatory compliance.

Skills

Leadership experience

Retail experience

English fluency

Job description

Walgreens is hiring for a Customer Experience/Store Operations role in Florida. The position focuses on greeting customers, assisting with products, and delivering a positive experience while handling basic transactions.

Role requires at least one year in a leadership or retail key holder position and fluency in English. PTCB certification or state pharmacy license is preferred. Training and development opportunities are available.