Shift Lead: Guest Experience & Store Ops

Walgreens; Town of River Falls (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team-oriented associate in Wisconsin to open and close the store when management is not present, handle cash and safety procedures, and assist customers with products and services. The role emphasizes accurate transactions, friendly service, and attention to inventory and displays.

Responsibilities include maintaining store systems, assisting with pricing, and supporting back-office tasks while ensuring a clean, welcoming shopping environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive customer experience.
• Greet customers and assist with products and services to ensure a positive experience.
• Maintain inventory accuracy and assist with displays, pricing, and stock rotation.
• Assist with cashier duties, price verifications, and recording transactions.

Skills

Leadership

Customer service

English language

Education

PTCB certification

Pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a team-oriented associate in Wisconsin to open and close the store when management is not present, handle cash and safety procedures, and assist customers with products and services. The role emphasizes accurate transactions, friendly service, and attention to inventory and displays.

Responsibilities include maintaining store systems, assisting with pricing, and supporting back-office tasks while ensuring a clean, welcoming shopping environment.