Shift Lead: Delightful Customer Experience & Store Ops

Walgreens; Stoughton (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a store team member capable of stepping in for management as needed, handling opening/closing tasks and cash duties. The role focuses on delivering friendly, proactive service and maintaining accurate pricing, inventory, and displays.

The ideal candidate has at least one year of leadership or retail experience, is fluent in English, and can assist with store operations, including backroom and vendor deliveries, while upholding policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Experience with cash handling, refunds, and register accuracy.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Process returns, voids, refunds, and cash drops to the safe.
• Deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and backroom operations.
• Maintain accurate inventory counts and pricing signage.
• Assist with housekeeping, displays, and department organization.

Skills

Leadership

Cash handling

Customer service

Team coaching

Education

PTCB certification or pharmacy license

Tools

Store POS systems

Job description

Walgreens in Wisconsin is seeking a store team member capable of stepping in for management as needed, handling opening/closing tasks and cash duties. The role focuses on delivering friendly, proactive service and maintaining accurate pricing, inventory, and displays.

The ideal candidate has at least one year of leadership or retail experience, is fluent in English, and can assist with store operations, including backroom and vendor deliveries, while upholding policies and procedures.