Shift Lead - Customer Experience & Store Operations

Walgreens; Sterling (VA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member to help open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business. You will serve customers, process returns and refunds, and support pricing and merchandising duties while maintaining a high standard of customer service.

The role emphasizes teamwork, accurate cash handling, and adherence to store policies to deliver a friendly, efficient shopping experience for guests.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and ensure readiness for business day.
• Handle returns, refunds, cash drops, and cash register transactions.
• Provide excellent customer experience and assist customers.
• Support inventory control, pricing, and merchandising tasks.
• Assist with communications between management and staff.

Skills

Leadership

Fluent English

Job description

Walgreens is seeking a store team member to help open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for business. You will serve customers, process returns and refunds, and support pricing and merchandising duties while maintaining a high standard of customer service.

The role emphasizes teamwork, accurate cash handling, and adherence to store policies to deliver a friendly, efficient shopping experience for guests.