Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Springfield, Northern (IL, KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Walgreens Co. in Springfield, IL is seeking a dedicated team member to open and close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, assist with inventory, pricing changes, displays, and basic upkeep, while supporting store operations and customer service at 2945 S 6TH ST, Springfield.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close store in the absence of management, including required cash handling and ensuring floor and stock room readiness.
• Process returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Customer service

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Springfield, IL is seeking a dedicated team member to open and close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve questions, assist with inventory, pricing changes, displays, and basic upkeep, while supporting store operations and customer service at 2945 S 6TH ST, Springfield.