Shift Lead: Customer Experience & Store Ops

Walgreens; Springfield (OR); On-site; USD 24,796 - 28,929; Full time

Job summary

Walgreens in Springfield, Oregon is hiring for a role that supports store operations in the absence of management. You will handle opening/closing, cash handling, refunds, and customer service to ensure a smooth start to the business day.

You will also assist in inventory, pricing, merchandising, and maintaining a welcoming store environment while modeling Walgreens service standards. Strong English and prior supervisory experience are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.
• Arrest and conviction records may be considered.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, refunds, and cash handling tasks.
• Provides excellent customer service and helps customers with products and services.
• Models and delivers a distinctive customer experience.
• Assists with inventory, pricing, shelf replenishment and basic store maintenance.

Skills

Leadership

Supervisory experience

Retail key holder

English fluency

Job description

Walgreens in Springfield, Oregon is hiring for a role that supports store operations in the absence of management. You will handle opening/closing, cash handling, refunds, and customer service to ensure a smooth start to the business day.

You will also assist in inventory, pricing, merchandising, and maintaining a welcoming store environment while modeling Walgreens service standards. Strong English and prior supervisory experience are required.