Shift Lead - Customer Experience & Store Operations

Walgreens; Springfield (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ohio is seeking a dedicated store associate to support daily operations and customer service. You will engage customers, handle cash, and help ensure accurate pricing and displays.

Responsibilities include opening and closing the store in the absence of management, processing returns, refunds, and cash drops, and delivering a distinctive, delightful customer experience. Competitive hourly pay range is $17–$20.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Handles returns, refunds, cash drops, and cash register corrections.
• Delivers a distinctive and delightful customer experience.
• Acts as liaison between management and team when store management is absent.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Job description

Walgreens in Ohio is seeking a dedicated store associate to support daily operations and customer service. You will engage customers, handle cash, and help ensure accurate pricing and displays.

Responsibilities include opening and closing the store in the absence of management, processing returns, refunds, and cash drops, and delivering a distinctive, delightful customer experience. Competitive hourly pay range is $17–$20.