Shift Lead - Customer Experience & Store Operations

Walgreens; Rogers (MN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Rogers, MN is seeking a Store Key Holder to open and close the store when management is not on duty, handle cash accurately, and ensure the sales floor and stockroom are ready for business. You will process returns, voids, refunds, and cash drops while delivering a standout customer experience.

You will engage customers, greet and assist with product and service needs, and model Walgreens service traits to ensure customers are served until satisfied.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring the floor and stock room are ready for the business day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to registers.
• Engage customers to deliver a distinctive and delightful customer experience.

Skills

Store leadership

Customer service

Retail operations

Cash handling

Tools

POS systems

Job description

Walgreens in Rogers, MN is seeking a Store Key Holder to open and close the store when management is not on duty, handle cash accurately, and ensure the sales floor and stockroom are ready for business. You will process returns, voids, refunds, and cash drops while delivering a standout customer experience.

You will engage customers, greet and assist with product and service needs, and model Walgreens service traits to ensure customers are served until satisfied.