Shift Lead: Customer Experience & Store Operations

Walgreens; Greendale (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Greendale, WI seeks a Store Key Holder to open and close the store in the absence of management, ensuring all required systems start-ups and cash handling are completed and the floor and stock room are ready for the business day.

You will engage customers, process transactions, returns, refunds, and cash drops, while delivering a distinctive and delightful customer experience and supporting inventory accuracy, pricing, displays, and backroom operations.

Qualifications

• One year of leadership or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle systems start-ups and cash handling.
• Complete returns, refunds, cash drops, and provide change to registers.
• Engage customers and deliver a distinctive and delightful customer experience.
• Assist with inventory accuracy, stockroom organization, pricing, displays, and backroom processes.
• Support merchandising, signage, and compliance with store policies.

Skills

Leadership

Customer service

Cash handling

Inventory control

Merchandising

Communication

Tools

Cash register system

Job description

Walgreens in Greendale, WI seeks a Store Key Holder to open and close the store in the absence of management, ensuring all required systems start-ups and cash handling are completed and the floor and stock room are ready for the business day.

You will engage customers, process transactions, returns, refunds, and cash drops, while delivering a distinctive and delightful customer experience and supporting inventory accuracy, pricing, displays, and backroom operations.