Shift Lead: Customer Experience & Store Operations

Walgreens; Roseville (MN); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Roseville, Minnesota seeks a reliable team member to act as a key holder, opening and closing the store in the absence of management while managing cash, returns, and vendor-related tasks. You will greet customers, assist with products and services, and uphold service standards.

You’ll support inventory, pricing, displays, and backroom processes, contribute to a positive shopping experience, and help maintain store operations with professionalism.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handles cash and ensures readiness for business.
• Completes product returns, refunds, and cash drops, providing change as needed.
• Delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and shares best practices to ensure service excellence.
• Maintains inventory accuracy and supports pricing, displays, and backroom organization.

Skills

Leadership experience

English fluency

Tools

Store systems

Store equipment

Job description

Walgreens in Roseville, Minnesota seeks a reliable team member to act as a key holder, opening and closing the store in the absence of management while managing cash, returns, and vendor-related tasks. You will greet customers, assist with products and services, and uphold service standards.

You’ll support inventory, pricing, displays, and backroom processes, contribute to a positive shopping experience, and help maintain store operations with professionalism.