Shift Lead: Customer Experience & Store Operations

Walgreens; Quincy (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Quincy, IL is seeking a capable team member to support store operations and customer service. This role often opens and closes the store when management is unavailable, handles cash and point-of-sale tasks, and ensures the floor and back stock are ready for business.

You will greet customers, resolve questions, maintain pricing and inventory accuracy, and assist with displays and daily housekeeping. Prior leadership or key-holder experience is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and ensure cash handling.
• Handle returns, refunds, cash drops and provide change.
• Provide exceptional customer experience and assist customers.
• Maintain inventory accuracy and pricing signage and store displays.

Skills

Leadership experience

Fluent English

Tools

Store systems

Store equipment

Job description

Walgreens in Quincy, IL is seeking a capable team member to support store operations and customer service. This role often opens and closes the store when management is unavailable, handles cash and point-of-sale tasks, and ensures the floor and back stock are ready for business.

You will greet customers, resolve questions, maintain pricing and inventory accuracy, and assist with displays and daily housekeeping. Prior leadership or key-holder experience is preferred.