Shift Lead: Elevate Customer Experience & Store Operations

Walgreens

Quincy (MA)

On-site

USD 25,000 - 29,000

Full time

14 days+

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Job summary

Walgreens in Quincy, MA is seeking a store associate to support opening/closing, cash handling, and delivering a distinctive customer experience. You will greet customers, help with products and services, and assist with inventory, pricing, and backroom tasks alongside the store team.

The role emphasizes strong customer service, basic bookkeeping, and compliance with store policies. This position requires leadership experience and English proficiency, with opportunities for advancement and

Qualifications

One year of leadership, supervisory, or retail key holder experience.
Fluent in reading, writing, and speaking English.
Knowledge of store inventory control is preferred.
Willingness to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
Completes cash handling tasks, refunds, and voicings for cash registers.
Models and delivers a distinctive customer experience.
Greet customers and assist with products and services; resolve issues to ensure positive experience.
Communicates tasks to team when management is not present; reports issues to management.
Supports store operations including inventory counts, pricing updates, and basic bookkeeping tasks.
Maintains store appearance, backroom organization, and compliance with policies.