Shift Lead - Customer Experience & Store Operations

Walgreens; Olathe (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dependable team member to open and close the store in the absence of management, perform required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day, including opening the back door for deliveries.

You will greet customers, process returns, refunds, and cash drops, support pricing and displays, maintain inventory accuracy, assist with merchandising, and back up the pharmacy window as needed, while upholding Walgreens

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred by state.
• Equal Opportunity Employer; compensation varies by geography and skills.

Responsibilities

• Open/close store in absence of management and perform cash handling.
• Handle returns, refunds, and cash drops at the register.
• Model and deliver a distinctive and delightful customer experience.
• Assist with inventory accuracy, merchandising, and pricing; support backroom operations and vendor deliveries.

Skills

Customer service

Leadership

Cash handling

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Inventory management software

Job description

Walgreens is seeking a dependable team member to open and close the store in the absence of management, perform required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day, including opening the back door for deliveries.

You will greet customers, process returns, refunds, and cash drops, support pricing and displays, maintain inventory accuracy, assist with merchandising, and back up the pharmacy window as needed, while upholding Walgreens