Shift Lead - Customer Experience & Store Operations

Walgreens; Ocala (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ocala, FL is seeking a team member to support store operations, customer service, and cash handling in the absence of store management. You will help open the store, manage cash, and ensure a smooth start to the business day while delivering a friendly customer experience.

Responsibilities include handling returns, refunds, price verifications, and assisting with inventory and displays. Prior supervisory or leadership experience is preferred, with English fluency required to serve

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Register all sales and manage cash handling tasks, including refunds and voids.
• Provide a distinctive and delightful customer experience and assist customers with products and services.

Skills

Customer service

Cash handling

Team leadership

English fluency

Store operations

Job description

Walgreens in Ocala, FL is seeking a team member to support store operations, customer service, and cash handling in the absence of store management. You will help open the store, manage cash, and ensure a smooth start to the business day while delivering a friendly customer experience.

Responsibilities include handling returns, refunds, price verifications, and assisting with inventory and displays. Prior supervisory or leadership experience is preferred, with English fluency required to serve