Shift Lead — Customer Experience & Store Ops

Walgreens; Palm Coast (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Palm Coast, FL is seeking team members to open and close the store in the absence of management, handle cash and transactions, and ensure floor readiness for the day. The role emphasizes customer service and accurate cash handling across registers.

Responsibilities include assisting customers, managing returns, pricing, inventory, displays, and back room operations, with a focus on delivering a distinctive Walgreens customer experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management and manage cash handling.
• Handle returns, refunds, cash drops, and price changes on registers.
• Provide excellent customer experience and assist customers and patients.
• Assist with inventory, displays, pricing, and back room stock.

Skills

Leadership

Customer service

Communication

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Palm Coast, FL is seeking team members to open and close the store in the absence of management, handle cash and transactions, and ensure floor readiness for the day. The role emphasizes customer service and accurate cash handling across registers.

Responsibilities include assisting customers, managing returns, pricing, inventory, displays, and back room operations, with a focus on delivering a distinctive Walgreens customer experience.