Shift Lead - Customer Experience & Store Operations

Walgreens; Middletown Township (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Middletown Township, NJ seeks a proactive team member to open and close the store when management is not present, handling system start-ups, cash drops, and ensuring the floor and stock room are ready for business. The role emphasizes delivering a friendly, helpful customer experience and accurate cash handling.

You will greet customers, assist with products and services, and follow store procedures to resolve issues and maintain store standards throughout the shift.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required system start-ups.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products.
• Maintains accurate cash handling and ensures proper pricing signage.

Skills

Leadership

Retail experience

Cash handling

Customer service

Store operations

Tools

POS system

Cash register

Job description

Walgreens in Middletown Township, NJ seeks a proactive team member to open and close the store when management is not present, handling system start-ups, cash drops, and ensuring the floor and stock room are ready for business. The role emphasizes delivering a friendly, helpful customer experience and accurate cash handling.

You will greet customers, assist with products and services, and follow store procedures to resolve issues and maintain store standards throughout the shift.