Shift Lead: Customer Experience & Store Operations

Walgreens; Leawood (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Leawood, KS is seeking a team member to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for business. You will support customer service, returns, and daily operations to deliver a delightful experience.

The role emphasizes strong English communication, familiarity with store systems, and the ability to assist with merchandising and inventory control.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy licence as required by state.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-ups.
• Process returns, refunds, cash drops to the safe, and price verifications.
• Provide an exemplary customer experience and assist with store operations and merchandising.
• Maintain inventory accuracy and assist with displays and pricing tasks.

Skills

Leadership

English Fluency

Retail Key Holder

Education

PTCB certification or Pharmacy licence

Tools

Store systems

Cash registers

Job description

Walgreens in Leawood, KS is seeking a team member to open and close the store in the absence of management, handling cash and ensuring the floor and stock room are ready for business. You will support customer service, returns, and daily operations to deliver a delightful experience.

The role emphasizes strong English communication, familiarity with store systems, and the ability to assist with merchandising and inventory control.