Store Floor Lead: Customer Experience & Ops

Walgreens; Wichita (KS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wichita, KS is seeking a retail associate who will open and close the store in the absence of management, handle cash and perform basic financial tasks, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and supporting governance of pricing and displays.

The candidate should have 1 year of leadership or key holder experience and be fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services; resolves issues for a positive experience.
• Keeps store inventory accurate and assists with pricing, displays, and stock rotation.

Skills

Leadership

Customer service

Cash handling

Job description

Walgreens in Wichita, KS is seeking a retail associate who will open and close the store in the absence of management, handle cash and perform basic financial tasks, and ensure the floor and stock room are ready for business. The role emphasizes delivering a distinctive customer experience and supporting governance of pricing and displays.

The candidate should have 1 year of leadership or key holder experience and be fluent in English.