Shift Lead: Customer Experience & Store Operations

Walgreens; Grove City (OH); On-site; USD 16,531 - 27,552; Full time

Job summary

Walgreens in Grove City, OH is seeking a store operations associate responsible for opening and closing the store in the absence of management, handling cash, and preparing the floor and stock room for the day.

You will engage customers, process returns and refunds, assist with vendor deliveries, maintain inventory accuracy, and support displays and pricing to ensure a smooth shopping experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store, perform system start-ups and cash handling.
• Complete returns, refunds, cash drops, and cash register reconciliations.
• Deliver a distinctive and delightful customer experience.
• Assist with inventory counts, pricing tasks, and display resets.
• Receive vendor deliveries and manage back room readiness.

Skills

Leadership experience

English fluency

Customer service

Education

PTCB certification or Pharmacy license as required by state

Job description

Walgreens in Grove City, OH is seeking a store operations associate responsible for opening and closing the store in the absence of management, handling cash, and preparing the floor and stock room for the day.

You will engage customers, process returns and refunds, assist with vendor deliveries, maintain inventory accuracy, and support displays and pricing to ensure a smooth shopping experience.