Shift Lead - Store Ops & Customer Experience

Walgreens; Alexandria (LA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a dedicated team member to open and close the store when management is not available, handling systems startup, cash handling, and deliveries access. You will complete returns, refunds, and POS duties while ensuring the floor and stock room are prepared for the day.

This role emphasizes customer service excellence and front-line operations. Responsibilities include assisting with inventory, pricing changes, back-room organization, and maintaining compliant store conditions.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, including all required systems start-ups and cash handling.
• Manages cash drops, refunds, price changes, and POS transactions.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English language proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a dedicated team member to open and close the store when management is not available, handling systems startup, cash handling, and deliveries access. You will complete returns, refunds, and POS duties while ensuring the floor and stock room are prepared for the day.

This role emphasizes customer service excellence and front-line operations. Responsibilities include assisting with inventory, pricing changes, back-room organization, and maintaining compliant store conditions.