Shift Lead: Customer Experience & Store Operations

Walgreens; Elizabethton (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Elizabethton, TN is seeking a store associate to open and close the store in the absence of management, handle cash, assist customers, and maintain stock areas. The role emphasizes delivering a delightful customer experience and supporting the team with daily operations.

The position requires at least one year of leadership or retail experience and fluency in English. It involves engaging customers, handling returns, and ensuring accurate pricing and product placement in a

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and assists with products and services; resolves issues to ensure a positive experience.
• Keeps store keys for opening/closing when management is not present and supports vendor deliveries.

Skills

Leadership experience

Retail experience

Fluent English

Job description

Walgreens in Elizabethton, TN is seeking a store associate to open and close the store in the absence of management, handle cash, assist customers, and maintain stock areas. The role emphasizes delivering a delightful customer experience and supporting the team with daily operations.

The position requires at least one year of leadership or retail experience and fluency in English. It involves engaging customers, handling returns, and ensuring accurate pricing and product placement in a