Shift Lead: Customer Experience & Store Operations

Walgreens; Memphis (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Memphis, TN is seeking an associate to open and close the store when management is not present, manage cash and checkout activities, and ensure the floor and stock room are ready for the business day. You will also assist with deliveries and maintain pricing and inventory accuracy.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving questions, and supporting store operations, pricing, and displays. English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Handles returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers, offers assistance, resolves questions to ensure a positive experience.
• Maintains store systems, pricing, inventory, and housekeeping; supports vendor deliveries and backroom operations.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Memphis, TN is seeking an associate to open and close the store when management is not present, manage cash and checkout activities, and ensure the floor and stock room are ready for the business day. You will also assist with deliveries and maintain pricing and inventory accuracy.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving questions, and supporting store operations, pricing, and displays. English fluency is required.