Shift Lead: Drive Customer Experience & Store Ops

Walgreens; Johnson City (TN); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Johnson City, TN is seeking a Customer Experience & Operations team member. You will greet customers, assist with products, resolve questions, and help deliver a distinctive Walgreens experience at the store level.

Responsibilities include opening/closing duties, inventory accuracy, pricing, displays, vendor deliveries, cash handling, and maintaining a clean, safe store. You will also support training and cross‑team communications to ensure smooth daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Ability to perform cash handling and operate the store register.

Responsibilities

• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Supports opening/closing duties and backroom tasks.
• Maintains inventory accuracy and assists with pricing and displays.
• Supports training, team communication, and adherence to store policies.

Skills

Customer service

Leadership

English fluency

Cash handling

Inventory control

Store operations

Tools

POS system

Job description

Walgreens in Johnson City, TN is seeking a Customer Experience & Operations team member. You will greet customers, assist with products, resolve questions, and help deliver a distinctive Walgreens experience at the store level.

Responsibilities include opening/closing duties, inventory accuracy, pricing, displays, vendor deliveries, cash handling, and maintaining a clean, safe store. You will also support training and cross‑team communications to ensure smooth daily operations.