Shift Lead: Customer Experience & Store Operations

Walgreens; City of Rochester (NY); On-site; USD 25,000 - 29,000; Part time

Job summary

Walgreens in Rochester, NY is hiring for a Store Key Holder role to open and close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, support inventory accuracy, pricing, displays, and basic bookkeeping tasks while protecting safety and compliance. One year of leadership or retail key holder experience and fluent English are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and system start-ups.
• Complete product returns, refunds, and cash drops; provide change to registers as needed.
• Deliver and model a distinctive customer experience; assist customers with products and services.
• Assist with inventory accuracy, pricing changes, merchandising, and backroom duties.
• Support store operations such as vendor deliveries, housekeeping, and basic bookkeeping tasks.

Skills

Leadership experience

English fluency

Job description

Walgreens in Rochester, NY is hiring for a Store Key Holder role to open and close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure the floor and stock room are ready for the business day.

You will engage customers, resolve issues, support inventory accuracy, pricing, displays, and basic bookkeeping tasks while protecting safety and compliance. One year of leadership or retail key holder experience and fluent English are required.