Shift Lead: Customer Experience & Store Operations

Walgreens; Cabot (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking an employee to operate the store in the absence of management, ensuring systems start-up, cash handling, and floor readiness for the business day.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving issues, and modeling best practices with the team. It also involves inventory control, displays, pricing, and supporting vendor processes.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and displays; assists with vendor deliveries and pricing changes.

Skills

Leadership

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking an employee to operate the store in the absence of management, ensuring systems start-up, cash handling, and floor readiness for the business day.

The role emphasizes delivering a distinctive customer experience, engaging with customers, resolving issues, and modeling best practices with the team. It also involves inventory control, displays, pricing, and supporting vendor processes.