Shift Lead: Elevate Customer Experience & Operations

Walgreens; South Bend (IN); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

Walgreens in South Bend, IN seeks a dependable team member to support store operations and customer experience. You will open and close the store in the manager's absence, handle cash and checkout procedures, and ensure the floor and stock rooms are ready for business.

You will engage customers, resolve questions, and model service excellence while assisting with inventory, pricing, and displays. Previous retail leadership and familiarity with store systems are preferred, with certifications as

Formación

• Minimum one year of leadership or key holder experience.
• Fluent reading, writing and speaking English is required.

Responsabilidades

• Open and close the store in the absence of management and handle cash.
• Process product returns, order voids, customer refunds, cash drops, and change.
• Model and deliver a distinctive and delightful customer experience.
• Assist with inventory, pricing, displays, and backroom organization.
• Maintain knowledge of store systems and assist at Pharmacy out window where needed.

Conocimientos

Leadership experience

Customer service

Fluent English

Educación

PTCB certification

Pharmacy license

Herramientas

POS system

Descripción del empleo

Walgreens in South Bend, IN seeks a dependable team member to support store operations and customer experience. You will open and close the store in the manager's absence, handle cash and checkout procedures, and ensure the floor and stock rooms are ready for business.

You will engage customers, resolve questions, and model service excellence while assisting with inventory, pricing, and displays. Previous retail leadership and familiarity with store systems are preferred, with certifications as