Shift Lead: Customer Experience & Store Operations

Walgreens; Annapolis (MD); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Annapolis is seeking individuals to open and close the store in the absence of store management, ensuring all systems start-up and cash handling procedures are completed for a ready-to-operate floor and stock room. You will handle back door access for deliveries and perform cash drops as needed.

Responsibilities include processing returns, refunds, and price verifications, while fostering a consistently high level of customer service and a positive store experience for shoppers and

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Retail key holder

Customer service

English proficiency

Tools

Store systems

Job description

Walgreens in Annapolis is seeking individuals to open and close the store in the absence of store management, ensuring all systems start-up and cash handling procedures are completed for a ready-to-operate floor and stock room. You will handle back door access for deliveries and perform cash drops as needed.

Responsibilities include processing returns, refunds, and price verifications, while fostering a consistently high level of customer service and a positive store experience for shoppers and