Shift Lead: Customer Experience & Ops

Walgreens; Imperial Township (MO); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Imperial Township, MO is seeking a Retail Key Holder. You will open and close the store in the absence of management, complete cash handling tasks, and ensure floor and stock room readiness for the business day.

You will engage customers, resolve issues, supervise cash registers, support inventory, merchandising, back door access for deliveries, and act as liaison between management and staff when leadership is not present.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open/close store in the absence of management and perform cash handling.
• Assist with inventory, pricing, and merchandising tasks; maintain store cleanliness and displays.
• Provide outstanding customer service and resolve issues to ensure a positive experience.
• Serve as liaison between management and team during periods without store leadership.

Skills

Leadership experience

Cash handling

Customer service

English fluency

Tools

Cash register/POS system

Job description

Walgreens in Imperial Township, MO is seeking a Retail Key Holder. You will open and close the store in the absence of management, complete cash handling tasks, and ensure floor and stock room readiness for the business day.

You will engage customers, resolve issues, supervise cash registers, support inventory, merchandising, back door access for deliveries, and act as liaison between management and staff when leadership is not present.