Shift Lead: Store Operations & Customer Experience

Walgreens; Fulton (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a qualified individual to act as a key holder and customer-facing team member in Missouri. The role requires leadership experience, strong customer service skills, and fluency in English.

You will assist with opening/closing, cash handling, and ensuring the store runs smoothly in the absence of management. Responsibilities include assisting customers, processing returns and refunds, and maintaining accurate inventory and pricing.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and perform required system start-ups and cash handling.
• Complete product returns, refunds, cash drops, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting them and assisting with products and services to ensure a positive experience.
• Assist with inventory accuracy, pricing changes, and storefront displays as directed by management.

Skills

Leadership

Customer service

Communication

Job description

Walgreens is seeking a qualified individual to act as a key holder and customer-facing team member in Missouri. The role requires leadership experience, strong customer service skills, and fluency in English.

You will assist with opening/closing, cash handling, and ensuring the store runs smoothly in the absence of management. Responsibilities include assisting customers, processing returns and refunds, and maintaining accurate inventory and pricing.