Shift Lead: Customer Experience & Operations Coach

Walgreens Co.; Plantation (FL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a dependable team member to help open and close the store in the absence of management, ensuring all systems start up and cash handling are performed accurately.

You will greet customers, handle returns, process cash drops, and assist with vendor deliveries while maintaining store standards. The role emphasizes delivering a distinctive customer experience, coordinating with the team on pricing, displays, and inventory accuracy, and supporting management with daily store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management; start-up systems and cash handling.
• Process returns, refunds, cash drops, and provide change as requested.
• Handle store operations including inventory, pricing, displays, and backroom duties.
• Assist with vendor deliveries and back door access.
• Attend training as requested by Manager.
• Communicate tasks to team when management is not present.

Skills

Leadership experience

Customer service

English proficiency

Cash handling

Store operations

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is seeking a dependable team member to help open and close the store in the absence of management, ensuring all systems start up and cash handling are performed accurately.

You will greet customers, handle returns, process cash drops, and assist with vendor deliveries while maintaining store standards. The role emphasizes delivering a distinctive customer experience, coordinating with the team on pricing, displays, and inventory accuracy, and supporting management with daily store